The Sumter County 911 dispatch system will be affected for a short time by the move to the new jail facility, and will require the understanding and cooperation of those citizens attempting to use the 911 service during the move, according to Sumter County Sheriff Johnny Hatter.

Due to the move, the dispatchers answering the 911 lines will not have use of their computerized screen displaying the callers’ names, addresses, and return phone numbers. This small inconvenience will occur the dates of June 22 to June 28.

“If you need to use the 911 system during that time, please be mindful of these inconveniences and provide this information to our dispatcher at the beginning of your call if at all possible,” Hatter said.

“The dispatcher is going to need to know your name, where you are, and how they can call you back if they need to,” Hatter added.

This information is ordinarily displayed automatically on a computer screen when the 911 line is called. Hatter stated that this move will greatly enhance the sheriff’s and dispatchers’ ability to serve the public once the new system is installed.

“I want to thank the people of Sumter County for their understanding in this matter, and assure everyone that the 911 lines will be working and our people will be answering them,” Hatter said, “We will just need a little more information from our callers during this time.”

Thank You,

Johnny Lee Hatter, Sheriff

Sumter County Sheriff’s Office