E-911 seeks your help with update

Published 9:54 pm Tuesday, March 23, 2010

E-911 is the nerve center for emergency responders, from police and fire to sheriff’s department and ambulance service. It provides emergency help to the people of this area, and now, it needs the people’s help to do its job effectively.

The E-911 center is asking everyone to update their information as soon as possible so it can have up-to-date information for residences and businesses from all around Marengo County.

“People move and they change the house color or something about their house,” said E-911 acting director Jennifer Robertson. “They may put a fence around it or something like that.

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“When we have a responder going out, if we don’t know that information, it may be harder for the responder to find their house. They may be looking for a blue house, and somebody might have painted it yellow.

“We try to give responders a description of the house as well as the address,” she said. “We just need people to verify their information and make sure the information is up-to-date.”

Robertson has been working with Marengo County’s E-911 center since October 1997, when it first went online.

She recommends that people put their address number in big numerals on their mailboxes or mailbox posts so it can easily be seen from the road.

Robertson asks people to call with their residential or business information even if they haven’t changed anything on their residence or business in several years.

“People should call our office Mondays through Fridays from 8 a.m. to 4 p.m.,” Robertson said. “They can speak with me or any of the dispatchers working here.”

To provide information or for more information, call the non-emergency number for E-911 at (334) 289-0911.